Zendesk Integration User
Articles
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Sending Messages to ISL Light
Messages explained in this section are usually sent as a response to HTTP events instead of a message <nomessage/>. For example, you may want to display a message when a certain user logs in using ...
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Gestures
Below are the gestures that can be used for both iOS and Android mobile devices when controlling a remote device.One-finger Tap - Perform single left clickTwo-finger Tap - Perform single right clic...
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General Shortcuts
GUI Navigation Tab, Shift+Tab Navigate through GUI elements ↑↓→← Navigate through GUI elements Right Control Switch focus between local and remote computer when in session. Space Conf...
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Activate Key
When you purchase a license from ISL Online. You will be given a unique activation key (normally this is activated by the ISL Online Team). To activate the account manually follow these simple step...
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My Profile
My Profile page allows you to manage account related settings.You have the following options at your disposal Edit Profile: Change Password: Change your account password Change Email: Change yo...
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Communication model
User API communicates via HTTP protocol and provides 3 ways of communication (POST/GET, JSON(P)). Apart from 4 general communication fields, that must be sent via GET, all other data can be sent in...
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Computer Status
Step 1 Click "Switch On/Off" link under Computer Status section.Step 2You can change what is accessible on this computer by clicking on the "Ok" button. It will allow you to enable/disable Remote ...
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Remote Connection
Note: Server license users: The procedure for server license differs from the procedure for hosted service users - please go to this topic for more information.When accessing an Unattended computer...
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Master Computer Preparation
ISL AlwaysOn will work in environments where computer cloning is performed, allowing access to cloned computers once they get online. For clones to work correctly (cloned computer appears in the li...
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Computer Status
Step 1Click on the Change button to select whether or not remote access to the computer is allowed together with file and desktop sharing.Important: The same option can be found in the Basic -> Com...