Zendesk Integration User
Articles
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Toolbar Overview
Learn more: Session Menu Desktop Menu File Menu Multiple Monitors Whiteboard Tools View Menu Tools Menu Chat Audio/Video Call Hide Toolbar Fullscreen
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ISL Conference Proxy 5.0.2617.45 for Windows and Linux (2026-06-30)
On 30th of June the following was released: ISL Conference Proxy 5.0.2617.45 for for Windows 64bit (Platform=win64, Revision=f66cd813003cc762337365e17ecc088b64123312, release_date=2026-06-24, req_o...
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Create Customization
You can create your own customization through the Customization wizard.Step 1Login to the ISL web portal and click on the Customization tab.Step 2Click on Create Customization.Step 3Enter your Cust...
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Setup access to Integrator API
Integrator API WizardThe main account can setup Integrator API on the following page: https://www.islonline.com/account/hosted-service/webapi2-integration-wizard.htm Step 1 As instructed on the wiz...
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integrator/user/login/1
This guide explains how to use the integrator/user/login/1 Webapi2 method to log in as a user on behalf of an integrator and obtain a login session webtoken. Overview Prerequisites Arguments Result...
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ISL Light 5.0.2551.35 and Universal Add-On 5.0.2551.35 for ISL Light for Android (2026-08-05)
General InformationOn 5th of August the following was released: ISL Light 5.0.2551.35 for Android (release_date=2026-07-21, build=a5468d48d6ad436d913a0d2724007261d9ff3561, platform=Android, os_vers...
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Allow Operator to transfer files via File Manager
ISL Light for Android 5.0.2551.35 added support for transferring files to and from Android devices via the File Manager. Step 1 Wait for operator to open File Manager and request access ...
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Application Filtering
ISL AlwaysOn supports application control filtering on Windows. This lets you define exactly which applications an operator is allowed to control during a session on a remote computer, instead of g...
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Updating ISL Light
When a newer version of ISL Light is available, a yellow notification banner appears at the top of the ISL Light window.You will also see a yellow warning icon next to ISL Online Network at the bot...
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ISL AlwaysOn 5.0.2551.184 and 5.0.2551.192 and ISL Light 5.0.2551.184 and 5.0.2551.192 and ISL Light Client 5.0.2551.184 and 5.0.2551.192 and ISL Player 5.0.2551.59 and ISL AlwaysOn Actions (2026-09-30)
General InformationOn the 30th of September the following was released: ISL Light 5.0.2551.184 for Windows (release_date=2026-09-30, build=7f19a14b7c560244a817ab2ee16c8bbe81673298, platform=win32,o...