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Zendesk Integration User

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Activity overview

Latest activity by Zendesk Integration User
  • Zendesk Integration User created an article,

    Port 7615

    1. ISL Light
    2. Advanced

    Port  7615 is the preferred choice and you can think of it as the standard ISL Online port, just like 22 is ssh, 23 telnet, 25 smtp, 3389 rdp etc. - you can also find it in the list of ports at wik...

    • 1 follower
    • 0 comments
    • 0 votes
  • Zendesk Integration User created an article,

    Connect via Mobile App - Android

    1. ISL Light
    2. Ways to Connect (Operator)

    Step 1 Tap the "Login as Operator" link. Step 2 Enter your username and password and tap the "Login" button.   Step 3 Tap on the the "Support" tab. Step 4 ...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Zendesk Integration User created an article,

    Join via Email Invitation

    1. ISL Light
    2. Ways to Connect (Client)

    This topic covers the process of joining a session trough email invitation for all three major operating systems. Please choose the appropriate one for you: Windows macOS Linux WindowsStep 1Click t...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Zendesk Integration User created an article,

    Join via Desktop App - ISL Light Client

    1. ISL Light
    2. Ways to Connect (Client)

    This topic covers the process of joining a session by downloading the ISL Light Client for all three major operating systems. Please choose the appropriate one for you: Windows macOS Linux WindowsS...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Zendesk Integration User created an article,

    Join via Desktop App - ISL Light

    1. ISL Light
    2. Ways to Connect (Client)

    This topic contains the following chapters. Please refer to the one relevant for you: How to Join a Session Features Control Bar How to Join a SessionStep 1Download ISL Light and enter the Session ...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Zendesk Integration User created an article,

    Connect via Website - My Account

    1. ISL Light
    2. Ways to Connect (Operator)

    Step 1Click the "Log In" button at the top right corner of the ISL Online home page. Step 2Enter your email or username and password than click the "Login" button.If you do not have your ISL Online...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Zendesk Integration User created an article,

    Join via Website

    1. ISL Light
    2. Ways to Connect (Client)

    This topic covers the process of joining a session via website for all three major operating systems. Please choose the appropriate one for you: Windows macOS Linux WindowsStep 1Head to www.islonli...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Zendesk Integration User created an article,

    Chat

    1. ISL Light
    2. ...
    3. ISL Light iOS
    4. Remote Desktop Features

    Step 1Tap the "Chat" button to open chat.Step 2You may send text messages to the clients computer.

    • 1 follower
    • 0 comments
    • 0 votes
  • Zendesk Integration User created an article,

    Connect as Client (Windows)

    1. ISL Light
    2. ISL Light Client Manual
    3. Getting Started

    Step 1Click "Downloads" button in the header of webpage. Step 2Click "ISL Light Client" button to download ISL Light Client. Step 3Click "Open file" in the Downloads window to open ISL Light Client...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Zendesk Integration User created an article,

    Set Unattended Access

    1. ISL Light
    2. ...
    3. ISL Light iOS
    4. Basics

    To set unattended access on a remote computer please follow the instructions below:Step 1Launch ISL Light and login as operator.Step 2Enter the username and password for your ISL Online account the...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes