Android Session Features

When you control a remote computer from ISL Light on your Android device, you use touch gestures and the toolbar to work with the remote screen. This article covers how to control the remote computer, communicate with the client, share your own screen, change session settings, and end the session. It also explains how a client with an Android device can allow the operator to transfer files.

Gestures

Use the following gestures to control the remote computer from an iOS or Android mobile device.

Mouse

Tap Mouse in the toolbar to switch whether your taps register as a left or right mouse click on the remote computer.

Keyboard

1. Tap Keyboard in the toolbar to open the keyboard on your mobile device.

   

2. On the remote screen, tap exactly where you want to enter text. The cursor appears in that location, and you can start typing.

   

Special keys

The row above the keyboard gives you access to keys that a mobile keyboard doesn't have:

• Esc, Tab, Ctrl, and Alt hold down that key on the remote computer, so you can combine it with another key.
• Win presses the Windows key.
• Cmd presses the Command key on a remote Mac.
• Fn presses the Fn key.

Zoom

1. Tap Zoom in the toolbar to change the size of the remote screen.

   

2. Select one of the following options:

   

   • Fit To Screen: Shrinks the remote screen to fit the screen of your mobile device.
   • 1:2: Shrinks the remote screen to 50% of its original size, so it's easier to see and control.
   • 1:1: Shows the remote screen at its original resolution.

You can also change the size at any time by pinching the screen.

Chat

Use chat to communicate with the client during the session.

1. Tap Chat.

   

2. The chat opens. You can read the client's messages and send replies.

   

3. To return to the remote desktop or share your screen, tap the menu button in the top-right corner.

   

Share your screen with the client

1. In the View Remote Desktop view, tap X.

   

2. Tap Close Remote Desktop.

   

3. Tap Menu to open the dropdown menu.

   

4. Tap Share My Screen.

   

The client can now see your screen.

Allow the operator to transfer files

If you are the client and your Android device is being supported, you can allow the operator to transfer files to and from it using the File Manager.

1. Wait for the operator to open the File Manager and request access to your files.

2. When the dialog appears, tap Allow to grant access to your files.

   

3. When your device opens the system settings, turn on Allow access to manage all files.

   

The operator can now transfer files to and from your device. During the session, watch the chat in the ISL Light app to see when files are transferred.

Settings

The following options are available from the settings menu:

• Session Settings
• Image Quality
• Send del
• Task Manager
• Administrative Mode
• Enable Restart and Resume
• Send CTRL-ALT-DEL
• Invite an Operator
• Request Desktop Control
• Enable Black Screen

End the session

1. Tap X and select End Session.